Why am I getting the "An error occurred!" message?
If you encounter An error occurred! message, the likely scenario is a system error.
- Refresh your browser and try again
- Log out and log in again
If you continue to encounter this error, please contact Help.
Related Articles
Why am I getting the "Session Expired/Terminated" message?
If you encounter a Session Expired/Terminated message, it could be one or more of the following scenarios: It's possible you have logged into your account elsewhere. To solve: Log out of Edapt in all tabs and windows Log in again It's possible you ...What does the "Browser/Device Not Supported" error mean?
If you encounter a Browser/Device Not Supported error, it could be one or more of the following scenarios: Browser Not Supported It's possible you are attempting to log in on a browser that is not supported. Edapt supports the most up-to-date browser ...What does the "Oh no, something went wrong!" error mean?
If you encounter an Oh no, something went wrong!, it is likely the following scenario: An item in the learning workflow is in a Draft or Pending Approval state. Items that are in a Draft or Pending Approval state are not displayed to students. To ...What are the different item statuses
There are four different statuses for instruction and question items: draft, pending approval, approved, and future approval. Draft When an item is first created, its status is Draft. Draft items can be edited at any time. Draft items do not display ...Session-to-Session LTI Integration with a Replicated Course Master
In Canvas, when the "edapt Auto-Setup & Launch" link is clicked in the Course Master, edapt will recognize that the Course Master is either new or "replicated." If the Course Master is recognized as new, it will trigger the current process. If the ...