Why am I getting the "Session Expired/Terminated" message?

If you encounter a Session Expired/Terminated message, it could be one or more of the following scenarios:

It's possible you have logged into your account elsewhere. 

To solve:

1. Log out of Edapt in all tabs and windows then log in again. 

It's possible you have been inactive for more than 30 minutes. 

To solve:

1. Log in again
   

If you continue to encounter this message, please contact Help. 

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