Why am I getting the "Session Expired/Terminated" message?

Why am I getting the "Session Expired/Terminated" message?

If you encounter a Session Expired/Terminated message, it could be one or more of the following scenarios:

You may have logged in to your account elsewhere. 

To solve:
  1. Log out of eDapt in all tabs and windows, then log in again. 
You may have been inactive for more than 30 minutes. 

To solve:
  1. Log in again
If you continue to encounter this message, please contact Service Now.

    • Related Articles

    • Why am I getting the "An error occurred!" message?

      If you encounter An error occurred! message, the likely scenario is a system error. Refresh your browser and try again Log out and log in again If you continue to encounter this error, please contact Service Now.

    • How to Report an Issue

      To report an issue with an item: 1. Navigate to the item with the issue. 2. Click on the Report Issue button. 3. Select Issue Type from the drop-down menu. 4. Next, enter your device details. 5. Then, describe the issue in detail. 6. Click on Submit ...

    • What does the "Browser/Device Not Supported" error mean?

      If you encounter a Browser/Device Not Supported error, it could be one or more of the following scenarios: Browser Not Supported You may be attempting to log in on a browser that is not supported. eDapt supports the most up-to-date browser version ...